ESR provides a VITA (Volunteer Income Tax Assistance) site each year during the tax season for its clients and for the general public. Our VITA site is able to prepare basic tax returns for low-income residents, including Earned Income Tax Credit (EITC), Education Credit, and Child Tax Credit worksheets. Federal and state tax returns are processed electronically. You will need to bring:

  • Tax information (W2s, 1099s, receipts for childcare or education expenses, receipts for charitable
    donations, interest statements)
  • Last year's return, if at all possible
  • Photo Identification
  • Social Security Cards for yourself, your spouse, and your dependents (We cannot accept SSNs not appearing on official documentation)
  • Bank Routing Number and Account Number(s) for direct deposit


Once again, ESR is hosting our free income tax assistance service through the overall Volunteer Income Tax Assistance (VITA) Program.  We are trained by IRS staff members and use IRS-approved software for your return preparation.  Your taxes are prepared and electronically filed by trained volunteers at a variety of local VITA sites. If you are due a refund, you can usually expect to receive it within ten days of filing. Most simple returns are eligible to be filed at a VITA site, however please check to make sure you qualify.
VITA site volunteers can prepare 1040EZ, 1040A, and many other 1040 returns, including common schedules and tax credits such as education credits, additional child tax credits, credits for childcare, unemployment benefits, and of course the Earned Income Tax Credit. Volunteers CANNOT prepare returns that include any of the following due to liability issues:

  • Capital Gains/Losses
  • Sale of Real Estate or Stocks
  • Certain Types of Self-Employment Income

If you have any question about whether your tax return can be filed at a VITA site, please contact ESR.
EITC Team – (336) 722-9400 x450

We are open for appointments until September 30, 2011


For those interested please click here

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