The Road To Empowerment (R2E) financial series was created to empower you to pursue your financial goals through career enhancement, financial literacy, and asset building. Road to Empowerment Series Put the financial power in your hands! The Road to Empowerment (R2E) Financial Literacy Series was created to empower you to pursue your financial goals through financial literacy, budgeting/saving, types and benefits of life insurance, and various other topics. Our goal is to provide financial literacy sessions that fit your needs and schedule. Sessions will challenge, teach, and prepare you for the future. What Does the Series Teach? The series teaches budgeting and saving, of course, but also covers several topics that can profoundly affect your financial situation. These include banking services, life insurance, and paying off debt. Each session provides detailed information about the topic of the day and how it affects your budget and overall financial health. What’s In It for You? Door Prizes (Gift Cards, Books, etc.) Dinner during the sessions Connections to other programs A deeper knowledge of financial literacy and how to build assets How To Participate The Road to Empowerment Series is free, but pre-registration is required at least one week in advance of the session date. If you are interested in registering for the Road to Empowerment Series, please complete and submit the form below. All sessions will be held at ESR located at 3480 Dominion Street, Winston-Salem, NC 27105 and begin promptly at 6:30 PM. Road to Empowerment Series Registration Form Session 2 - Saving and Building Wealth Thursday, October 15, 2026 6:30 PM - 8:00 PM Road to Empowerment Session 2 is full! Thank you for your interest and check back the first week of November to register for the next session. First name Last name Email Phone Submit Thank you for registering! You will receive a reminder email the week of the session. We look forward to seeing you there!

Experiment in Self-Reliance (ESR) serves low-moderate income individuals who want to reach a level of self-reliance through financial education, asset building, and more. Experiment in Self-Reliance Empowering Strength & Resilience New Century IDA | Asset Building | Home Ownership | Small Business Forsyth Free Tax Free tax preparation each year for low-to-moderate income residents Self-Sufficiency One-on-one counseling to help meet your goals and reach economic self-reliance. Latest News and Stories Get Ready To File Your Taxes! Tax planning is for everyone. Get ready today to file your federal income tax return. Planning ahead can help you file an accurate return and avoid delays that can slow your tax refund. The One, Big, Beautiful Bill can have a significant effect on federal taxes, credits and deductions. The IRS and Treasury are working to implement the law and provide guidance for taxpayers. Visit the One, Big, Beautiful Bill provisions page on IRS.gov for the latest information on tax law Avoiding Tax Scams Scan the QR Codes for Read More We believe in creating a judgment-free zone where everyone is treated with respect, dignity, and compassion. Our goal is to help everyone achieve their fullest potential. Our Commitment to Empowering Social and Economic Self-Reliance Upcoming Events and Workshops FOOD DRIVE Saturday, April 26, 2025 11 AM - 2 PM Help Experiment In Self-Reliance restock their food pantry! Winston-Salem Alumni Chapter - Kappa Alpha Psi Fraternity, Inc., in conjunction with the Kappa Foundation of Winston-Salem, is giving back to the community! Join us for games, food, and music for a great cause. 3480 Dominion Street, Winston-Salem, NC 27105 Learn More No events at the moment Join Us in Empowering Our Community Empower Social and Economic Self-Reliance Donate Now

EVENT ROOM RENTAL INFORMATION ARE YOU A NON-PROFIT OR SMALL BUSINESS OWNER, CORPORATE MANAGER, GROUP LEADER, OR JUST A PERSON LOOKING FOR A GREAT LOCATION TO HOST A MEETING, TRAINING SESSION, RECEPTION, EVENT, ETC.? ESR IS THE PERFECT LOCATION FOR YOUR OCCASION! Click here for more information

Hours of Operation | Phone | Physical and Mailing Address | Inquiry Form Contact Us Let's Connect Hours of operation: Monday - Friday 8:30 am - 5:30 pm Note: Our office is closed every year on the following holidays: New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving, and Christmas Day. Phone: (336) 722-9400 Physical Address: 3480 Dominion Street, Winston-Salem, NC 27105 Mailing Address: PO Box 135, Winston-Salem, NC 27102 For inquiries about our programs or events, fill out this form and we’ll get back to you within the business week. First name Last name Email Phone What are you interested in? Choose an option If you selected "other," please specify. Submit Join Our Mission to Empower Self-Reliance! Donate Now

There are many ways to get involved at ESR and support our mission, you just have to find which one works best for you! Join our team, become a volunteer, be an intern, or become a client! Support Our Mission Get Involved There are many ways to get involved at ESR and support our mission, you just have to find which one works best for you! Check out the different opportunities we have available for you to participate below! Donate Events ESR has several events and trainings throughout the year. Check out our complete list of upcoming scheduled events and trainings. Volunteer We are fortunate to work with volunteers who aim to give back to the community in a variety of ways. Everyone has a unique set of gifts that allow them to serve others. Be an Intern From time to time we are able to bring interns from a variety of higher education programs such as social work, sociology, psychology and marketing. Gain hands on experience working with the community and understanding the challenges and fulfillment of helping clients. Join our Team Would you like to learn more about a career at ESR? Check our Open positions .

The New Century IDA Program focuses on helping clients build assets that will continue to grow in value to achieve homeownership or enhance your small business, offering economic literacy training, first-time homebuyer’s training, and support every step of the way. New Century IDA New Century IDA If you have an interest in this program, contact the IDA Data Manager by calling (336) 722 - 9400 ext. 160. Note: The application period is now closed. Please complete the interest form below, and y ou will receive notification when the next application period begins. Pro of that dreams do come true The New Century IDA Program focuses on helping you build assets that will continue to grow in value to achieve homeownership or enhance your small business. Once enrolled, you will receive economic literacy training, first-time homebuyer’s training, and support every step of the way. We will assign you a Success Coach to help you navigate a comprehensive program of financial education and create a personalized schedule of matched savings toward a down payment on a home, or matching funds to enhance your small business. New Century Individual Development Account (IDA) has achieved the highest per capita success rate in the nation, placing over 525 homeowners in the community and representing over $40 million in taxable property assets. The IDA Program helps low-income families gain a stake in their community and in so doing help eliminate generational poverty. Who Qualifies You must be a resident of Winston-Salem/Forsyth County and must meet specific income guidelines. The IDA program is structured so that low-income households can buy a home and be successful in paying for and owning their own property. Don’t let credit and debt issues discourage you from applying to participate in this program. Overcoming credit and debt issues is part of this process. The program’s goal is to get residents in their own homes or enhance their small business. For homeownership we will screen your application for eligibility and notify you of the results. If your application is denied, you will be informed as to the reason for the denial, along with recommendations of ways to improve eligibility. We encourage you to reapply should the situation relating to the denial change. For the IDA micro-enterprise program, Forsyth County Community & Economic Development will screen your application for eligibility. For more information, contact the IDA Small Business Success Coach by calling 722-9400, ext.161. Requirements To participate in the IDA Program, you must: Be a Winston-Salem/Forsyth County resident. Provide a completed IDA Application and Consent Form. Obtain a recent tri-merge credit report. Meet income guidelines and other program requirements. Pay a non-refundable $50 application fee. Operate a Small Business for a minimum of 2 years. (micro-enterprise only.) Would you like to become a sponsor of an IDA Class or an IDA event? Please call the IDA Program Manager (336) 722-9400 ext. 163 New Century IDA Interest Form First name Last name Email Phone Please selct your interest: * Required Home Ownership Small Business You will be contacted when the application period opens, by email to attend an "Information Session" here at ESR. Submit Thanks for submitting!

VITA Tax Program Manager Primary Role: The VITA Manager is responsible for supervising the operations for the asset building coordination through the VITA program by recruiting volunteers, training volunteers, and supervising and aiding staff and volunteers in setting up tax sites. This individual will manage and execute all free tax preparation with volunteers at community sites. The VITA Manager will work in concert with the economic literacy activities for IDA clients, agency wide clients, and community partners when appropriate. The unified coordinated efforts will aim to address the changing trends that impact families/individuals facing asset poverty. Additionally, the VITA Manager will aid in doing presentations to inform the public/clients in the importance of free tax preparation and information associated with taxes. This individual will lead the efforts of evaluating existing programs and activities in order to make suggestions/changes based on reported client/community needs and business trends. Reports to: Director of Agency Operations with guidance from the Executive Director for community collaborations. Duties: Organizational Program Leadership: Trains volunteers and ESR staff on the benefits of EITC specially the EITC for clients pursuing self-sufficiency and housing stability. Also train staff on the basics of how to use tax system to benefit working families including the use of the Child Tax Credit, the Education Tax Credit and the Savers' Tax Credit. Conducts training for VITA volunteers, set up current tax sites, facilitate process for new sites in concert with the IRS standards Conducts training for tax site host and create site standards in concert with IRS standards Attends and facilitates meetings for Forsyth County Working Family Partnership. Develops strategic plans for the changing community and professional trends by designing and implementing progressive educational programs. Maintains tracking system and data to monitor accomplishments on-going. Contributes to the effectiveness of the program by maintaining active interest in the field, consulting and advocating for change. Assists Executive Director in marketing services to the community or others as directed. Maintains professional competency by participating in continued education, workshops, seminars, etc. and personal growth experiences. Meets regularly with supervisor to discuss community needs, workload, communication concepts and, make suggestions for changes/new programs, etc. Works in concert with IDA Director to promote asset building efforts. Participates and provide written and oral updates to Community Collaborators during scheduled meetings. Maintains working relationships with participants and provide suggestions and/or recommendations as needed. Fulfills other related job duties as needed. Programmatic Marketing and Communication: Develops all outreach materials so that materials can be customized as needed for both the free tax sites and for VITA outreach materials for both eligible individuals and employers. This will include but not limited to fliers, brochures, employer toolkits, and other materials as agreed to by partner agencies. Develops an outreach strategy to reach employers, non-profits who serve low-income clients and eligible families on the benefits of the EITC. Provides educational presentations and marketing presentations to a wide variety of audiences, ensuring a broader range of potential sites and lead financial partners for VITA and asset building efforts. Promotes a positive image of the program by ensuring an understanding of the services available and conducting oneself according to a professional code of ethics. Programmatic Fundraising and Development Aids in grant writing and fundraising for VITA and asset building projects. Enhance Community Collaboration Develops strategic plans to recruit and assist in training volunteers and strengthen alliances for expanding and promoting VITA through the community. Aligns asset building strategies with community-wide expectations to address poverty in families/individuals. Maintains harmonious working relationships with co-workers, United Way, educators, and other related service agencies and collaborative contacts. Risk Management Maintains tax certifications to prepare taxes and attend related training sessions to expand knowledge of tax related laws and expectations. Renews and creates MOU's with tax site host Ambassadorship Serves as an ambassador for ESR and all collaborating partners and maintain the integrity of the organizations involved. Serves as a team player and assist in furthering the mission of the organization. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, stand, crawl, bend, stoop, climb, use hands to finger, handle, or feel; and reach with hands and arms, here. The employee frequently required to sit and talk. The employee may occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job includes close vision, distance vision, peripheral vision, and depth perception. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is rarely exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Specifications The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Licenses, Registrations, Certifications Valid Driver’s License and reliable transportation that may be used in the performance of duties. Qualifications: Should possess a 4-year college degree in business or related field, volunteer recruitment experience, tax preparation, and five years’ experience in financial, education or related field. Preferred candidates will have a Human Services, Business, Marketing, Operations or related degree, with two years related experience. Must have working knowledge of computer data entry process of Microsoft programs and other related software programs with strong computer skills in Microsoft Excel and tax software. The position also requires the ability to speak in public and to relate and maintain relationships with educators, clients, businesses, creditors, other agencies, etc.

Director of Agency Operations Primary Role: The Director of Agency Operations plans, coordinate, and direct a broad range of services that allows the organization to operate efficiently. The individual in this position will insure that agency programs and facilities operate as intended by the Executive Director, Board of Directors and as defined by agency guidelines and funding sources. This position will be required to provide leadership for Program Managers and insure that the services provided are sufficient to meet the agency goals of individual self-sufficiency, design and conduct monthly staff development meetings designed to update and upgrade the quality of services the agency provides, and serve in an administrative capacity in all matters relevant to employment of direct service workers in the agency. This individual will also be responsible for developing a relevant in-house tracking system utilizing programmatic data from program managers, data clerk and computer technician. The Director of Agency Operations attend and assist Executive Director in the bi-weekly monitoring of Program Managers progress of aiding Success Coaches, Caseworkers in meeting client case plans. The Director of Agency Operations coordinates space allocation, facilities maintenance and operations, and major property and equipment procurement, security, recycling, wellness and transportation services if needed. Additionally, this position ensures that contracts, insurance requirements, and government regulations and safety standards are followed and up to date. They may examine energy consumption patterns, technology usage, and personal property needs to plan for their long-term maintenance, modernization and replacement. Reports to: Executive Director Duties: Organizational Effectiveness: Assists the Executive Director in all matters related to the employment of direct service workers. Assists Executive Director in providing leadership for Program Managers, Caseworkers, Maintenance and Facilities management. Receives programmatic statistical data and analysis from Program Managers, clerical support, or computer technician in preparation for presentation to Executive Director, Board and Funding Sources. Participates and provides written and oral update to Executive Director during bi-weekly meetings. Provides written update for monthly board meeting. Provides written update and support for Internal Operations Committee. Re-trains and upgrades new and existing agency staff. Designs and conducts monthly staff development meetings to improve service quality. Provides monthly assessments tot the Executive Director and Sr. Finance Director for facilities management. Reviews the agency's services to ensure they meet the goals in agency guidelines. Prepares budget request to support service goals in concert with the Executive Director. Stays abreast of guidelines or regulations regulated to all funding sources. Assists in other special projects as determined by the Executive Director or Board of Directors. Aids the Sr. Finance Director in leadership in the absence of the Executive Director. Enhance Community Collaboration Attends and serves on community job-related committees to stay abreast of changes in agency service population. Monitors services in the wider Winston-Salem community to ensure that agency services are appropriate to community problems, and develops proposals for service changes when necessary. Ambassadorship Serves as an ambassador for the Experiment in Self-Reliance and respects the integrity of the organization. Serves as a team player and assists in furthering the mission of the organization. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, stand, crawl, bend, stoop, climb, use hands to finger, handle, or feel; and reach with hands and arms, here. The employee frequently required to sit and talk. The employee may occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job includes close vision, distance vision, peripheral vision, and depth perception. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is rarely exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Specification The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Licenses, Registrations, Certifications Valid Driver’s License and reliable transportation that may be used in the performance of duties. Qualifications: Director of Agency Operations must possess a 4-year degree in Social Work Degree or related field and a minimum of 8-10 years’ experience in business administration. Experience in a low-income population. Have proven supervisory or administrative content. Must have a capacity to collaborate cooperatively with people with varied personal backgrounds. Be able to supervise and lead program managers, caseworkers, maintenance, property management, and build appropriate referral networks in the community. Strong interpersonal, written, and oral skills

Your donation stays here in Forsyth County. These funds help provide assistance to clients in need of purchasing food vouchers and bus passes, for deposits on utilities, rent deposits, assistance with childcare for a working parent, uniforms for work or school, tuition, books, and other services to help meet our clients’ immediate and long-term needs. Donate Now more than ever, ESR needs your support Your donation stays here in Forsyth County! Generally, your monetary contributions go directly to client assistance funds. These funds may be used for purchasing food vouchers and bus passes, for deposits on utilities, rent deposits, assistance with childcare for a working parent, uniforms for work or school, tuition, books, and other services to help meet our clients’ immediate and long-term needs. For information on how to donate items, call (336)-722-9400. For more ways to give, see giving options below. Annual Fund General giving goes to the area that has the most need. Your gift, plus the gifts of others, can mean the continuation of a program, the addition of new programs or activities to help citizens of Winston-Salem/Forsyth County to lift themselves from poverty, help meet the needs of a family throughout the year, or provide for a host of other vital services in our community. Louise G. Wilson Legacy Society Louise G. Wilson served as ESR’s Executive Director from 1968 until 1985. Over the course of her career and throughout her life, Wilson dedicated her time to advocating for the needs of the poor. Her legacy of service and commitment to the community proceeds her. The Louise G. Wilson Legacy Society is reserved for donors who contribute $1,000 annually. Donation Form First name Last name Street Address Street Address Line 2 City State/Province/Region Postal / Zip code Email Phone Select Your Campaign Annual Fund General Support Louise Wilson Legacy Society Program Support (please specify) Other (please specify) If your gift is in support of a specific program, please indicate the program here: This gift is In honor of (please specify below) In memory of (please specify below) Not applicable If your gift is "In honor of" or "In memory of," please specify here. Enter the amount you wish to donate: $ Go to Checkout Your donation helps us continue the mission of ESR! Thank you!

Become a Volunteer! Every year, ESR is fortunate to work with volunteers who aim to give back to the community in a variety of ways. Everyone has a unique set of gifts that allow them to serve others, and we are happy that you are interested in sharing your gift with others. Become a Volunteer With your help, life here in Winston-Salem and Forsyth County can be better for everyone We are always in need of volunteers! Every year, ESR is fortunate to work with volunteers who aim to give back to the community in a variety of ways. Everyone has a unique set of gifts that allow them to serve others, and we are happy that you are interested in sharing your gift with others. For additional information on volunteer opportunities, click here . We also occasionally have interns from local colleges/universities to join us. If an internship interests you, please check with your adviser, who can then make the contacts to arrange your internship with ESR. Volunteer Interest Form First name Last name Email Phone I am interested in volunteering for the following Clerical/Administrative Tasks Outdoor Maintenance Tax Preparer Special Events Other (please specify) Submit

VITA Tax Program Assistant Primary Role: The VITA Tax Program Assistant is a knowledgeable and experienced tax preparer who assists the VITA Program Manager in the total operation of the VITA Program, ensuring compliance in keeping with Internal Revenue Service (IRS) regulations and agency policies to provide support to individuals and families. The program works to help individuals and families connect with valuable credits like the Earned Income Tax Credit, Child Tax Credit, etc., and free tax preparation. Reports to: VITA Tax Program Manager, with guidance from the Director of Agency Operations, and Executive Director Essential Responsibilities Prepare and submit tax returns for clients. Schedule clients’ appointments. Advise clients about the tax preparation process. Assist clients with IRS communications. Audit all tax forms for completeness, accuracy and electronic acceptance. Assist with volunteer recruitment. Coordinate volunteer recognition tools for volunteers. Provide tax preparation assistance to tax sites when applicable. Assist with error resolution, tax preparations, e-filing, contacting taxpayers, and responding to tax questions. Maintain tax resources and distribute to individuals and tax sites, when applicable. Maintain volunteer database, ensuring certifications are complete before distributing software access information. Provide guidance to volunteer seeking training resources. Perform other duties as requested by management. Experience/Certifications: Possess a bachelor’s or associate degree in accounting or business administration. Previous experience with tax preparation preferred. Certified or ability to become an IRS-certified tax preparer. Key Competencies: Ability to multi-task, including strong organizational skills, with the ability to prioritize multiple tasks, and the ability to meet deadlines. Exceptional interpersonal skills, including developing relationships with organizations and individuals from diverse backgrounds. Strong focus on detail and accuracy; deadline oriented. Ability to work effectively in a team environment and build strong working relationships. Demonstrated experience in effective communication - both written and verbally. Demonstrated ability to work and function with confidential information and data. Proven comfort level with learning new software applications and systems as necessary. Proficient with Microsoft Office, tax software, volunteer tracking and appointment platforms. Ability to process tax returns in a virtual environment (includes scanning and uploading/downloading documents).

Experiment in Self Reliance privacy, general information and use. Privacy General Information and Use Acrobat Reader for Viewing Documents Many documents on this site are in a PDF format. You’ll need Adobe® Acrobat® Reader® to view them. You can download here . Search Need help finding what you’re looking for? Use the keyword search function available in the upper-right corner of your screen. Our Focus The focus of Experiment in Self-Reliance (ESR) is to provide low income residents of Winston-Salem and Forsyth County with social/community action service. Therefore, our priority is to respond to inquiries from Forsyth County. We do not provide assistance services to those outside Forsyth County. Still have questions about how to use www.eisr.org ? Contact us here . Ownership of Content All information on www.eisr.org , as well as the organization and layout of the website, is owned and copyrighted by the Experiment in Self-Reliance, Inc., unless otherwise noted. All rights reserved. Except as expressly authorized by ESR, you may not copy, distribute, resell, display, sub-license or create derivative works based on any such information from the website, in whole or in part. Acceptance of Terms By accessing ESR’s website, www.eisr.org , including all information, documents, communications, files, text, graphics, software, and products available through the website, you agree to the following terms. If you do not wish to be bound by these terms and conditions, you may not access or use the website. If you breach any of the Terms of Use, your authorization to use this website automatically terminates, and any materials downloaded or printed from the website in violation of the Terms of Use must be immediately destroyed. Modifications We may amend these Terms of Use from time to time; please review them periodically. We maintain the option to modify these Terms of Use at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms. Nature of Materials All materials on www.eisr.org are samples that have been provided in order to advance the public interest for educational and guidance purposes only. They are not standard or model forms and should not be used as such. These documents have been created to meet unique program needs of nonprofits, and the actual content of a particular document may not be appropriate for your organization. Therefore, while these documents may serve as a starting point for drafting or revising similar documents, independent judgment and, where appropriate, the advice of competent legal counsel is strongly recommended. Use of Materials www.eisr.org is for informational purposes only and is provided to you solely for your own personal, non-commercial use and not for purposes of resale, distribution, public display or performance or any other uses. You expressly agree that you will comply with any and all such restrictions. Intellectual Property All ESR materials and services on this website are protected by copyright, trademark, patent, and/or other intellectual property laws, and any unauthorized use of these materials may violate such laws. You agree to use these materials in compliance with all applicable laws, governmental regulations and guidelines, including without limit, all copyright, trademark and other intellectual property laws. Liability, Warranties and Disclaimers ESR accepts no responsibility or liability for incorrect or misleading information or its use as obtained through the Internet. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the site generally. The www.eisr.org website is provided on an “as is,” “as available” basis without warranties of any kind, express or implied, including, but not limited to, those of TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE or NON-INFRINGEMENT or any warranty as to accuracy, timeliness, completeness or arising from a course of dealing, usage or trade practice. No oral advice or written information provided by ESR or its employees, directors, officers, or agents shall create a warranty; nor shall members or visitors to the website rely on any such information or advice. The user assumes all responsibility and risk for the use of this website. Under no circumstances shall ESR, its directors, officers, employees, agents, or anyone else involved in creating or maintaining this website be liable for any DIRECT, INDIRECT, INCIDENTAL, SPECIAL or CONSEQUENTIAL DAMAGES, or LOST PROFITS resulting directly or indirectly from the use or inability to use the website and/or any other websites which are linked to this website – or resulting directly or indirectly from mistakes, omissions, interruptions, deletion of files, viruses, errors, defects, or any failure of performance, communications failure, theft, destruction or unauthorized access. Indemnification and Governing Law You agree to indemnify, defend and hold harmless ESR, its affiliates, governing board, officers, directors, agents, employees, partners, and suppliers from any liability, loss, claim, demand, and expense (including but not limited to reasonable attorneys’ fees) related to (a) your use of, or connection to, the website; (b) your violation of these Terms of Use; (c) your posting of content to the website; or (d) your violation of any rights of another person or entity, and any claim or lawsuit against ESR arising out of, or related to, the foregoing conduct shall be governed by and construed in accordance with the laws of the state of North Carolina. Internal Links — links made to www.eisr.org We welcome links to our homepage from other nonprofits, government agencies, and others who wish to help extend our mission into the nonprofit sector. We ask that you email us to let us know of your intentions to link to our site, and indicate the purpose of the link. No link may present or display a product or activity in a way that states or implies the ESR’s endorsement. ESR does not endorse any commercial organizations or products. External Links — links from www.eisr.org ESR’s website includes links to external websites created and controlled by parties other than the ESR. These links are provided only for the convenience of users of this site and any information obtained thereby does not necessarily represent the opinions of ESR. These links do not fall under the www.eisr.org domain, and ESR is not responsible for the privacy practices or the content of external websites. ESR makes no representation about the accuracy of any information contained in these links. Your use of any linked website is solely at your own risk. We do not routinely link to private, commercial or other similar websites, other than current corporate sustainers of the ESR’s programs and services. However, on a case-by-case basis, we will consider requests from such groups or persons to link to their websites. ESR will grant such requests only where it is determined that such links will clearly support our mission, and where we have concluded that such links will not in any way jeopardize our reputation, independence, objectivity, mission or ability to serve the nonprofit sector. To make a request, email ESR. General The Terms of Use and the other rules, guidelines, licenses and disclaimers posted on www.eisr.org constitute the entire agreement between ESR and you with respect to your use of our website. If for any reason a court of competent jurisdiction finds any provision of the Terms of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by that provision, and the remainder of the Terms of Use shall continue in full force and effect. Any failure by ESR to enforce or exercise any provision of the Terms of Use or related right shall not constitute a waiver of that right or provision. The section titles used in the Terms of Use are purely for convenience and carry with them no legal or contractual effect. Privacy Policy As a nonprofit organization, the Experiment in Self-Reliance (“ESR”) places a high priority on protecting your privacy. This privacy policy was created in order to demonstrate the ESR’s commitment to the privacy of our clients and other website visitors. This policy explains what types of information is collected by the ESR’s website, www.eisr.org , and how this information is used. What Personally Identifiable Information is Collected ESR Clients and other website visitors that register to use www.eisr.org voluntarily provide us with contact information (such as name and e-mail address). We use this information internally for providing personalized service and for monitoring website traffic. Cookies Cookies are small bits of code that are sent to your computer when you logon to a website that allows us to identify you when you return to the site. ESR uses “cookie” messages to automatically help provide better services. They remind us who you are and your preferences for our website based on what you’ve done and told us before. The “cookie” is placed on your computer and is read when you come back to our website. Cookies let us take you to the information and features you’re particularly interested in. They also let us track your usage of www.eisr.org , so we know which parts of our sites are most popular. You can reject cookies or cancel them by instructing your web browser accordingly. How Your Information May Be Used We use your personal information to provide you with personalized service; to send e-mail alerts to you; to answer your requests; to process your applications; etc. You may choose to opt out at any time, which will cease communications from us. You may do so here . We may also use your information to track your visits to our website. This lets us see which of our features are the most popular so we can better serve our users’ needs. Electronic Newsletter We send an electronic newsletter, on a regular basis to our Clients. The newsletters are sent to your preferred address. You may choose to opt out at any time, which will cease communications from us. You may do so by clicking the link provided at the bottom of every newsletter. Survey and Polls From time to time, we may offer surveys and/or interactive polls to users so they can share their opinions with others users, see what our users think about important issues or to better target our content. Participation in the surveys and/or polls is optional. Opinions and responses are not identifiable to any particular user. We may share aggregated demographic information with partners or supporters. We never share any information about specific individuals with any third party. Modifications We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this policy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms. SMS Text Messaging Experiment in Self-Reliance, Inc. is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Website: https://www.eisr.org/ Phone Number: (336) 722-9400 By opting in to receive SMS messages from Experiment in Self-Reliance, Inc., you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly. 1. SMS Consent Communication When you opt-in to receive SMS communications from Experiment in Self-Reliance, Inc., we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure. 2. Types of SMS Communications If you have opted in to receive SMS messages from Experiment in Self-Reliance, Inc., you may receive messages regarding the following: -Client support -Follow-up on Inquiries -Billing Questions 3. Message Frequency The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to 3 SMS messages per week regarding client support, billing inquiries, or other related communications. 4. Potential Fees for SMS Messaging Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. 5. Opt-In Method You may opt in to receive SMS messages from Experiment in Self-Reliance, Inc. in the following ways: - Verbally, during a conversation with a representative - By initiating an SMS message to (336) 722-9400 6. Opt-Out Method You have the right to opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive from Experiment in Self-Reliance, Inc. Alternatively, you can contact us directly at (336) 722-9400 or info@eisr.org to request removal from our messaging list. 7. Help and Support If you are experiencing any issues or need assistance, you can reply with the keyword "HELP" to any SMS message you receive. Alternatively, you can contact us directly at (336) 722-9400, info@eisr.org , or visit our website at https://www.eisr.org/ for more information. If you have questions or comments, please email the Experiment in Self-Reliance, or mail them to Experiment in Self-Reliance, Inc, Post Office Box 135, Winston-Salem, NC 27102