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Tax planning is for everyone. Get ready today to file your federal income tax return. Planning ahead can help you file an accurate return and avoid delays that can slow your tax refund. The One, Big, Beautiful Bill can have a significant effect on federal taxes, credits and deductions. The IRS and Treasury are working to implement the law and provide guidance for taxpayers. Visit the  One, Big, Beautiful Bill provisions page on IRS.gov for the latest information on tax law provisions, such as no tax on tips, no tax on overtime, no tax on car loan interest, the new deduction for seniors and other provisions, to determine how those changes could impact tax return filing. Full article at IRS.gov : https://www.irs.gov/individuals/get-ready-to-file-your-taxes

VITA Tax Program Manager Primary Role: The VITA Manager is responsible for supervising the operations for the asset building coordination through the VITA program by recruiting volunteers, training volunteers, and supervising and aiding staff and volunteers in setting up tax sites. This individual will manage and execute all free tax preparation with volunteers at community sites. The VITA Manager will work in concert with the economic literacy activities for IDA clients, agency wide clients, and community partners when appropriate. The unified coordinated efforts will aim to address the changing trends that impact families/individuals facing asset poverty. Additionally, the VITA Manager will aid in doing presentations to inform the public/clients in the importance of free tax preparation and information associated with taxes. This individual will lead the efforts of evaluating existing programs and activities in order to make suggestions/changes based on reported client/community needs and business trends. Reports to: Director of Agency Operations with guidance from the Executive Director for community collaborations. Duties: Organizational Program Leadership: Trains volunteers and ESR staff on the benefits of EITC specially the EITC for clients pursuing self-sufficiency and housing stability. Also train staff on the basics of how to use tax system to benefit working families including the use of the Child Tax Credit, the Education Tax Credit and the Savers' Tax Credit. Conducts training for VITA volunteers, set up current tax sites, facilitate process for new sites in concert with the IRS standards Conducts training for tax site host and create site standards in concert with IRS standards Attends and facilitates meetings for Forsyth County Working Family Partnership. Develops strategic plans for the changing community and professional trends by designing and implementing progressive educational programs. Maintains tracking system and data to monitor accomplishments on-going. Contributes to the effectiveness of the program by maintaining active interest in the field, consulting and advocating for change. Assists Executive Director in marketing services to the community or others as directed. Maintains professional competency by participating in continued education, workshops, seminars, etc. and personal growth experiences. Meets regularly with supervisor to discuss community needs, workload, communication concepts and, make suggestions for changes/new programs, etc. Works in concert with IDA Director to promote asset building efforts. Participates and provide written and oral updates to Community Collaborators during scheduled meetings. Maintains working relationships with participants and provide suggestions and/or recommendations as needed. Fulfills other related job duties as needed. Programmatic Marketing and Communication: Develops all outreach materials so that materials can be customized as needed for both the free tax sites and for VITA outreach materials for both eligible individuals and employers. This will include but not limited to fliers, brochures, employer toolkits, and other materials as agreed to by partner agencies. Develops an outreach strategy to reach employers, non-profits who serve low-income clients and eligible families on the benefits of the EITC. Provides educational presentations and marketing presentations to a wide variety of audiences, ensuring a broader range of potential sites and lead financial partners for VITA and asset building efforts. Promotes a positive image of the program by ensuring an understanding of the services available and conducting oneself according to a professional code of ethics. Programmatic Fundraising and Development Aids in grant writing and fundraising for VITA and asset building projects. Enhance Community Collaboration Develops strategic plans to recruit and assist in training volunteers and strengthen alliances for expanding and promoting VITA through the community. Aligns asset building strategies with community-wide expectations to address poverty in families/individuals. Maintains harmonious working relationships with co-workers, United Way, educators, and other related service agencies and collaborative contacts. Risk Management Maintains tax certifications to prepare taxes and attend related training sessions to expand knowledge of tax related laws and expectations. Renews and creates MOU's with tax site host Ambassadorship Serves as an ambassador for ESR and all collaborating partners and maintain the integrity of the organizations involved. Serves as a team player and assist in furthering the mission of the organization. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, stand, crawl, bend, stoop, climb, use hands to finger, handle, or feel; and reach with hands and arms, here. The employee frequently required to sit and talk. The employee may occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job includes close vision, distance vision, peripheral vision, and depth perception. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is rarely exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Specifications The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Licenses, Registrations, Certifications Valid Driver’s License and reliable transportation that may be used in the performance of duties. Qualifications: Should possess a 4-year college degree in business or related field, volunteer recruitment experience, tax preparation, and five years’ experience in financial, education or related field. Preferred candidates will have a Human Services, Business, Marketing, Operations or related degree, with two years related experience. Must have working knowledge of computer data entry process of Microsoft programs and other related software programs with strong computer skills in Microsoft Excel and tax software. The position also requires the ability to speak in public and to relate and maintain relationships with educators, clients, businesses, creditors, other agencies, etc.

Hours of Operation | Phone | Physical and Mailing Address | Inquiry Form Contact Us Let's Connect Hours of operation: Monday - Friday 8:30 am - 5:30 pm Note: Our office is closed every year on the following holidays: New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving, and Christmas Day. Phone: (336) 722-9400 Physical Address: 3480 Dominion Street, Winston-Salem, NC 27105 Mailing Address: PO Box 135, Winston-Salem, NC 27102 For inquiries about our programs or events, fill out this form and we’ll get back to you within the business week. First name Last name Email Phone What are you interested in? Choose an option If you selected "other," please specify. Submit Join Our Mission to Empower Self-Reliance! Donate Now

Employee Relations Manager – PART TIME Primary Role: The Employee Operations Manager will be responsible for data entry, timesheets, benefits, managing the organizations HR, helping and creating organizational and program training opportunities in collaboration with the Sr. Financial Director, Executive Director and Program Operations Director, and other misc. tasks. This position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organization's employee functions. Reports to: Executive Director Duties: Organizational Effectiveness Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, HR process and organizational planning. Create measurable outcomes to access effectiveness and efficiency of Support Services (HR, Training and EEO Compliance), through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Performs timesheet management, including tabulation of accrued employee benefits and services. Organization of HR documents. Conduct training sessions for clients and community. Oversee employment placement services. Regular meetings with Sr. Finance Director Executive Director around HR related expenses. Supervise and plan contractual services as needed. Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Create measurable to access effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Oversee overall security management, phone, planning, systems and controls. Development of system related budgets for maintaining and purchasing agency equipment. Inventory tracking for all agency supplies, furniture and donated items. Payroll management, including tabulation of accrued employee benefits and services. Organization of HR documents. Conduct training sessions for clients and community. Oversee employment placement services. Regular meetings with Sr. Finance Director Executive Director around fiscal planning. Supervise and plan contractual services as needed. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, stand, crawl, bend, stoop, climb, use hands to finger, handle, or feel; and reach with hands and arms, here. The employee frequently required to sit and talk. The employee may occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job includes close vision, distance vision, peripheral vision, and depth perception. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is rarely exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Specifications • The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Licenses, Registrations, Certifications Valid Driver's License and reliable transportation that may be used in the performance of duties. Qualifications: The Employee Relations Manager should possess a 4-year college degree with 3 plus years' experience in technology, logistics and human resources or related field. Must demonstrate a commitment to social justice and the mission. Have excellent communication skills both verbal and written. Be knowledgeable of government contract management and knowledge and experience in organizational effectiveness and operations management implementing best practices. Exhibit leadership and vision in working with staff groups and major projects or initiatives. Have excellent interpersonal skills and a collaborative management style. Budget development and oversight experience. Demonstrates commitment to high professional ethical standards and a diverse workplace. Excels at operating in a fast pace, community environment. Excellent people manager, open to direction and collaborative work style and commitment to get the job done. Able to challenge and debate issues of importance to the organization and look at situations from several points of view. Be persuasive with details and facts. Delegates responsibilities effectively. Have a high comfort level working in a diverse environment. Excellent working knowledge of computer data entry process, Microsoft Office, and other related software programs.